I ordered 5 calendars on Monday and they arrived today – great shipping! I thumbed through the calendar about 10 times, stopping on April for an extended look each time. April is the month with the M38a1 in it.
Guess what? My Jeep IS NOT IN THE CALENDAR! I just spent $82 on calendars with Kaiser Willys and they didn’t put my Jeep in it after they announced that it was! I called and talked to the customer service guy and basically cussed him out. He told me that he would talk with the woman that is over the calendars and his manager and find out what is going on. I told him to start with, I want a refund for these calendars that I have no use for, and that they still ought to honor the $100 gift card as promised (that I haven’t gotten yet – the guy I talked to on Monday said they should be sending an email about those this week). Makes me wonder about how Kaiser Willys does business!
Anyway, I was hoping that my next post would be a scan of the calendar page that my Jeep was on – instead it turns out to be a venting session! Oh well – that’s how it goes. I guess life has its ups and downs, fulfillments and disappointments – life goes on!
I called Kaiser Willys back to get an RMA for these calendars – no use in them holding $82 of my money! I talked to Mike again (the customer service guy). He said, as it turns out, there are 3 Matt Freemans registered with Kaiser Willys – one in SC, TX and CA. He didn’t say which of the other 2 won (I know it wasn’t me, obviously!). He also said that all of us had ordered multiple calendars. He told me not to worry about shipping the calendars back right now – they would have them picked up and the whole invoice refunded to me.
Mike at Kaiser Willys emailed me on Monday.
I talked to my manager and he 100% aproved the refund for the calendars so I went ahead and did that today. You should see the refund on your account soon.
Once again, I do apologize for the inconvience on the mix up. Please keep the Calendars there, we don’t need them back.
Please let me know if you have any other questions. Thanks
Kaiser Willys Auto Supply
114 Bolton Ct Aiken SC 29803
At least I got something out of the deal! I like Jeeps (of course), so it will be a nice looking calendar to display.